Making this world more user friendly, that is my passion!
So you can expect from me a drive and high energy in applying and implementing User Experience from strategic to operational level. Value for the business is there if you listen to customers and co-workers.
User Experience Manager/specialist at Inter IKEA (01-11-2013 till present)
Inter IKEA is the worldwide franchisor for the IKEA brand and concept. The User Experience team is responsible for defining, designing and optimising digital, learning management solutions and services for IKEA personal worldwide. Together with my team we also work sometimes on new concepts like mobility in the store. As UX manager I also act in the area of Customer experience. Mainly working on connecting (UX) people and projects but also stimulating CX/UX thinking. Beside my line function I also try to stay in touch with the reality by being working in projects. Read more >
UX Strategist at Capgemini (01-11-2008 till 01-11-2013)
In this role I helped mainly Dutch companies to take steps in their service to their customers and co-workers via user centric projects. This means involving end-users but also stakeholders in a high iterative and intense phase to validate the wishes via visualisations and simulations. Read more >
UX manager at Logica (01-01-2006 till 31-10-2008)
In this role I developed a new team which is focused on cooperating User Centered Design to IT. Therefore I created a team with experts of interaction design, usability and rich internet. The growth was significant; within three years a growth of 500% was achieved in terms of staffing and profit. Basis for the growth was the correct development of services, quality assurance within the organization and commercial development. Sales took place internally and externally for new and existing customers. Read more >
Sr UX designer at LogicaCMG (01-11-2000 till 01-01-2006)
Creating UX design and applying UCD for several digital solutions at Dutch Tax Office, Portbase, Kluwer publisher, The Ministry of Education, Culture and Science, Hertog Jan, Dommelsch and the Ministry of Infrastructure and the Environment. I worked as senior UX designer, communication advisor and product manager.
Art director / sr. interaction designer at Getronics Interedge (01-01-2000 till 31-10-2000)
Several digital projects for De Vaderlandsche, ING, Kluwer and Gran Dorado
Graphical designer / Art director at PGGM (01-07-1987 till 31-12-1999)
Design and realisation of all digital and off line products
Contributed to UX outside regular jobs
Job and career coach of UX consultants at Capgemini
Member of the board Computer Human Interaction Netherlands (CHI-Nederland)
Guest lecturer The Haque university of applied sciences
Member of professional field commission The Haque university of applied sciences