Automated Storage and Picking

At IKEA runs a big transformation program triggered by the changing demands of our customers and the disruption of technology. One of the projects is about using robots in our storage areas in the store. This should facilitate the change that customers are less open to pick their products themself and it will enable us to use this as delivery centers for e-commerce and picking on demand. We are involved to design the screens on the robots for manual operation. The specific and new situation put demands on design from user perspective but also from safety and geographical. The designs are tested and iterated.