UX research Toolkit

The need for research is growing triggered by more user centric thinking and implementation of UX in the organisation. But experts were spending too much time on the preparation of research. The toolkit make us more efficient but also more effective. We can compare tools internally but also with external benchmarks. I initiated the project, created a project organisation and managed the steering group. End result was a toolkit with process, tools, instructions, templates and metrics to do user centric research. It is build for usage by experts but also to facilitate do-it-yourself. The toolkit is showing his succes by supporting several projects like homeplanner, assembly instructions, password manager and HR vacancy system.